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Claims Advice

What to do in the Event of a Loss

Updated: Apr 08 13
 Created: Dec 31 69

Upon the occurrence of any loss of or damage to the insured property:
  1. Take all reasonable steps to prevent further damage to the property, and to prevent damage to other property including, if necessary, its removal to prevent damage.
     
  2. Call or fax us all pertinent details of the loss, including:
  • your name, address and phone number
  • insurance company name and policy number
  • description of the loss
  • location of the loss
  • list of items damaged or destroyed
  • date and time of the loss
  • injuries
  • witnesses
  • other information you feel pertinent
We will, in turn, advise your insurance company of the details of the loss. An adjuster will be appointed and will contact you within a few days. They will advise you of your further requirements and your next courses of action.

We are here to help you if you have any questions or concerns.